Privacy Policy | Totality Real Estate
How Totality Estates handles your personal data
We collect personal data only to respond to your enquiries, send the market reports / newsletters you opt into, and execute the property transactions you instruct us on. We do NOT sell data to third parties. Marketing comms are opt-in and unsubscribe-anytime.
What we collect
Contact details (name, phone, email), enquiry context (budget, area, timeline), and analytics-grade behavioural data (page views, source, device) for measuring site performance. Cookies are first-party except for Google Analytics (anonymised) and the Calendly booking widget.
How long we retain it
Active client data: for the life of the engagement plus 7 years for compliance. Newsletter subscribers: until you unsubscribe. Form enquiries that didn't convert to a meeting: 18 months, then deleted.
Your rights
Access, correction, erasure, portability and objection — write to [email protected] and we'll respond within 30 days.