Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Totality Real Estate (“Totality”, “we”, “us”) collects, uses and protects your personal information when you use totalityestates.com or contact us about property in Dubai and the wider UAE.

Who we are

Totality Real Estate is a licensed real estate brokerage based in Dubai, United Arab Emirates (Trade Licence No. 1368010). We are responsible for the personal data we collect through this website.

Information we collect

Information you give us

When you submit an enquiry, request a brochure or guide, book a consultation, or otherwise contact us, we collect the details you provide. This usually includes your name, email address, phone number, and any message or preferences you share, for example your budget, preferred area, or the property you are interested in.

Information we collect automatically

When you browse the site we collect standard technical information such as your device and browser type, approximate location based on IP address, the pages you view, and how you arrived at the site. We collect this through cookies and similar technologies.

How we use your information

• To respond to your enquiries and provide the property information, brochures or guides you request.
• To arrange consultations, viewings and investor tours.
• To keep you updated about properties, launches and market insights where you have asked us to, or where we may lawfully do so. You can opt out at any time.
• To operate, maintain and improve the website and our services.
• To meet our legal, regulatory and licensing obligations as a real estate broker in Dubai.

The basis for using your data

We process your personal data with your consent, for example when you submit a form or agree to receive updates, and where it is in our legitimate interest to respond to you and run our business. You can withdraw your consent at any time by contacting us.

Sharing your information

We do not sell your personal data. We may share it with:

• Trusted service providers who help us run the website and our business, such as hosting, email, scheduling, customer relationship management and analytics providers, who act on our instructions.
• Developers or other parties where this is necessary to progress a specific enquiry you have asked us to help with, and with your knowledge.
• Government authorities or regulators where we are required to do so by law.

Cookies and analytics

We use essential cookies to make the site work and analytics cookies to understand how visitors use it so we can improve it. You can control or delete cookies through your browser settings. Turning off some cookies may affect how the site works. See our Personal Data Consent page for more on how consent works.

How long we keep your data

We keep your personal data for as long as we need it to respond to you, provide our services, and meet our legal and regulatory obligations. When we no longer need it, we delete or anonymise it.

Your rights

You have the right to ask us to access, correct, update or delete the personal data we hold about you, to object to or restrict how we use it, and to withdraw any consent you have given. To exercise these rights, contact us using the details below. You also have the right to raise concerns with the relevant data protection authority in the UAE.

Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

International transfers

Some of our service providers may process data outside the UAE. Where they do, we take steps to ensure your data continues to be protected.

Children

This website is not directed at children, and we do not knowingly collect personal data from anyone under 18.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top shows when it was last revised. Please check back periodically.