Frequently asked questions

Straight answers on buying, owning, and investing in Dubai and UAE real estate. Choose a topic below.

If a developer misses the completion date, you are protected, and you have options ranging from compensation to walking away with a refund. RERA regulates every development in Dubai and it sits firmly on the buyer’s side here.

What the developer owes you

A registered developer has to give a realistic completion timeline, keep you updated, and pay penalties when it slips. For delays past the contracted date, compensation typically runs at 10% annual interest on the amounts you have already paid.

When the delay is serious

If it drags beyond a reasonable period, usually six months or more, you can push for a full refund plus compensation, take legal action through RERA, or file a complaint with the Dubai Land Department. Dubai’s courts generally favour buyers in these disputes.

Your money is in escrow

Your payments sit in a RERA escrow account and are only released to the developer as construction milestones are met. That is the mechanism protecting your investment while the project is underway.

How to handle it

Start with the developer. Ask for an official explanation and an updated timeline in writing, and keep a record of every exchange. If that goes nowhere, file a formal complaint with RERA with all your documentation and proof of payment, and let them investigate and mediate. If it still is not resolved, take it to the Dubai courts, where you can seek a refund plus compensation.

How to avoid it in the first place

  • Choose a developer with a real track record and look at their previous projects
  • Confirm the project is registered with RERA
  • Read the contract closely, especially the completion clauses
  • Lean toward established names over unproven ones

Some developers also offer completion guarantees, construction insurance, or payment protection plans, which are worth asking about before you commit.

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